Voice and Phone
Informational Guides [pdf]
How to choose a different ring tone
How to change call and ring volume
How to transfer a call
How to make a conference call
How to plug phone in correctly
How to change call handling mode
230 IP Phone Quick Reference Manual
230 IP Phone Full Manual
Change Ringtone on 230 IP Phone
Mitel Voicemail - 858-4567
Dial 9 + 10 digit number for off-campus phone calls
Mitel Voicemail Phone Interface User Guide
How to guides:
- Setup new voicemail mailbox
- Reset ShoreTel voice interface PIN
- Receive copy of voice message to email
- Record personal greeting
Mitel Connect PC and Mac Client
Mitel Connect is a software package that extends the feature set of your desk phone. Connect is free to everyone that has phone service. The key features are:
- Expanded Call History - view the last 1000 calls
- Complete campus phone directory
- Manage call transferring and conferencing
- Listen to voicemail messages on your computer
- Softphone - Use computer mic/speakers instead of a desk phone.
- Manage your customized greetings for each of your call handling modes.
- Download your voicemail to a wave file and send it to your email.
- (Off-campus use requires use of VPN Client - Instructions Available Here)
Mitel Connect Install and Softphone Instructions
Mitel Connect Client Installer
Username: firstname.lastname
Password: Campus Connection Password
Mitel Client Server Name: stclient.minotstateu.edu
Mitel Connect Client Quick Reference Guide
Mitel Connect Software Interactive User Training
Mitel Connect Client Full User Guide
Mitel Connect Mobile for iPhone and Android
This option is end of life as of August 2023. If mobile access is required, Microsoft Teams voice is available for a cost. Please contact IT office for more details.
Mitel Connect for Mobile: End User Training
Mitel Connect Mobile Setup Instructions
Phone Numbers